How to Use Your Safe MLS Token/FOB

1)    Go to http://syr.mlxchange.com/ 

2)    Enter your User ID, SAFEMLS Password, and PIN.  To generate a password, press the gray button on your token.  The token will generate a one time password.  

Note: Passwords are not case sensitive so it is not necessary to capitalize the letters.  In addition, all characters that look similar to letters or numbers are always numbers.  For example 0’s are always zeros and not the letter “O”, 5’s are always fives and not the letter “S”.

3)    Click Sign In to complete the login process.

Note: If you accidentally press the Gray button more than once prior to logging in and receive an invalid password message, simply press the button one more time and enter the next password generated.  This will reset the synchronization of passwords assigned to your token.

Lost, Stolen or Broken Tokens

If your token is lost, stolen or broken, please report it immediately to the GSAR office.  To be issued a new token, please visit the GSAR office during normal business hours, Monday through Friday 8:30-4:30.  After hours or on weekends, you may obtain an emergency password that will be valid for a four (4) day period.  Follow these instructions to obtain an emergency password:

1)    Go to the MLS login page (http://syr.mlxchange.com/) and click the link for lost/broken tokens as shown below:

2)    At the reporting screen you will be required to provide your User ID and correctly answer the three (3) security questions you completed during the enrollment process.

3)    Your password will be emailed to the email address on file with the MLS system.  The password will be valid for four (4) days, after which, you will be required to login using a new token.

Note: reporting a token as lost or broken will disable the token.  If you find the token after reporting it lost or stolen, please contact the MLS office for further instructions.  

Support/Warenty Information

If you need assistance using your SAFEMLS™ Token, please contact the MLS office.  If your token becomes non-functional after normal business hours or on the weekend, please follow the lost, stolen or broken token instructions.  SAFEMLS™ tokens are warranted against defects in workmanship under normal operation.  To replace a non-functioning token, please visit the MLS office during normal business hours.